Remote Hospice Intake Coordinator

Kaplan International; Troy (MI); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, Vision, & Dental

401K with Company Contribution

PTO 15 days

Education Programs (Purdue & Kaplan)

Job summary

Graham Healthcare Group is seeking a Hospice Intake Coordinator to support patients and field staff. The role can sit virtually and requires healthcare administrative experience. You will process referrals, verify information, and coordinate with teams to ensure smooth admissions.

This position offers 40 hours per week, with a Wednesday-Friday schedule aligned to office hours and remote availability. Strong communication and attention to detail are essential for success.

Qualifications

• Two (2+) years of administrative experience in a healthcare environment.
• Reliable internet service and ability to work from home with minimal disruption.
• Home health or Hospice intake experience, preferred.

Responsibilities

• Serves as the first line of customer service for internal and external customers.
• Receives and documents patient referrals to hospice services in compliance with coverage criteria.
• Reviews referral for appropriate care setting and helps schedule the evaluation visit.
• Gathers information to assist the clinical team in scheduling the evaluation visit.
• Coordinates with other departments for insurance verification and payer authorization as needed.
• Follows up with referral sources for required documentation for a complete referral.

Skills

Administrative experience

Healthcare experience

Remote work ability

Customer service

Education

High School diploma or GED equivalent

Tools

Homecare Homebase

Job description

Graham Healthcare Group is seeking a Hospice Intake Coordinator to support patients and field staff. The role can sit virtually and requires healthcare administrative experience. You will process referrals, verify information, and coordinate with teams to ensure smooth admissions.

This position offers 40 hours per week, with a Wednesday-Friday schedule aligned to office hours and remote availability. Strong communication and attention to detail are essential for success.