Hospice Intake Coordinator

Kaplan International; Troy (MI); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, Vision, & Dental

401K with Company Contribution

PTO 15 days

Education Programs (Purdue & Kaplan)

Job summary

Graham Healthcare Group is seeking a Hospice Intake Coordinator to support patients and field staff. The role can sit virtually and requires healthcare administrative experience. You will process referrals, verify information, and coordinate with teams to ensure smooth admissions.

This position offers 40 hours per week, with a Wednesday-Friday schedule aligned to office hours and remote availability. Strong communication and attention to detail are essential for success.

Qualifications

• Two (2+) years of administrative experience in a healthcare environment.
• Reliable internet service and ability to work from home with minimal disruption.
• Home health or Hospice intake experience, preferred.

Responsibilities

• Serves as the first line of customer service for internal and external customers.
• Receives and documents patient referrals to hospice services in compliance with coverage criteria.
• Reviews referral for appropriate care setting and helps schedule the evaluation visit.
• Gathers information to assist the clinical team in scheduling the evaluation visit.
• Coordinates with other departments for insurance verification and payer authorization as needed.
• Follows up with referral sources for required documentation for a complete referral.

Skills

Administrative experience

Healthcare experience

Remote work ability

Customer service

Education

High School diploma or GED equivalent

Tools

Homecare Homebase

Job description

Hospice Intake Coordinator

Location Troy, MI, USA Additional Location(s) Employee Type Employee Working Hours Per Week 40 Job Description Compensation: $19.00 - $21.00. The base compensation range for this role is fixed, with a maximum cap of $21.00. We want to be transparent about this as we continue discussions. Hours: Monday-Friday, 8AM-5PM, fully remote Medical Benefits: Health, Vision, & Dental Retirement: 401K & Pension w/ 4% Company Contribution PTO: 15 Days

Graham Healthcare Group is hiring a Hospice Intake Coordinator to join our dynamic team. The Hospice Intake Coordinator will partner with our field staff and leaders to provide the best support to the patients that we serve. This position can sit virtually.

Job Responsibilities

• Serves as the first line of customer service for internal and external customers.
• Receives and documents patient referrals to hospice services, ensuring compliance with applicable coverage criteria.
• Reviews referral for appropriate care setting and communicates with care center, Gathers appropriate information to assist the clinical team in scheduling the evaluation visit.
• Coordinates with other departments for insurance verification and payer authorization as needed.
• Professionally communicates and follows up with referral sources regarding required documentation for a complete referral.
• Communicates and follows up with Business Development regarding pending admissions as needed or as directed by Intake Team Lead.

Qualification Requirements

• High School diploma or GED equivalent.
• Two (2+) years of administrative experience in a healthcare environment.
• Reliable internet service and ability to office from home with minimal disruption to the workday.
• Home health or Hospice intake experience, preferred.
• Homecare Homebase experience, preferred.

About Graham Healthcare Group

As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.

Benefits

• Competitive Pay: With opportunity for advancement
• Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
• Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
• Generous PTO Packages: 15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day.
• Retirement: Save for your future with our company offered 401k and Company Contribution Plan.
• Company-Paid Education Programs: Grow your career by taking advantage of discounts on tuition for selected courses offered by Purdue and Kaplan.
• Benefits may vary based on your employment status.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States.

Graham Healthcare Group is an Equal Opportunity Employer

Graham Healthcare Group The companies that comprise Graham Healthcare Group, a subsidiary of Graham Holdings Company (NYSE: GHC), include Residential Home Health and Hospice, Residential Healthcare Group, Allegheny Health Network-Healthcare @ Home, and Mary Free Bed at Home. Each company offers industry-leading care coordination, healthcare solutions, and clinical expertise with leading patient outcomes and satisfaction.

Graham Healthcare Group is deeply committed to radically changing the home care model by putting patients and their families at the top of the paradigm, while enhancing the quality and consistency of healthcare in the most convenient and cost-effective setting possible: at home.

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