Hospice Intake Coordinator

Graham Healthcare Group; Troy (MI); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with company contribution

PTO 15 days

Remote work

Job summary

Graham Healthcare Group is seeking a Hospice Intake Coordinator to support patients by coordinating referrals, documenting eligibility, and scheduling evaluation visits. This role can sit virtually and requires a dedicated home office setup with reliable internet.

You will partner with field staff and leadership to verify coverage, coordinate with insurance payers, and communicate with referral sources. A High School diploma or GED and 2+ years of healthcare administrative experience are

Qualifications

• High School diploma or GED required.
• Two+ years of administrative experience in healthcare.
• Reliable internet and ability to work from home.
• Home health or Hospice intake experience preferred.
• Homecare Homebase experience preferred.

Responsibilities

• Serves as the first line of customer service for internal and external customers.
• Receives and documents patient referrals to hospice services, ensuring coverage criteria.
• Reviews referrals for appropriate care setting and communicates with care center.
• Gathers information to assist the clinical team in scheduling evaluation visits.
• Coordinates with insurance verification and payer authorization as needed.
• Communicates and follows up with referral sources for required documentation.

Skills

Administrative experience

Healthcare environment

Communication skills

Education

High School diploma or GED

Tools

Homecare Homebase

Job description

Compensation: $19.00 - $21.00. The base compensation range for this role is fixed, with a maximum cap of $21.00. We want to be transparent about this as we continue discussions.
Hours: Monday-Friday, 8AM-5PM, fully remote
Medical Benefits: Health, Vision, & Dental
Retirement: 401K & Pension w/ 4% Company Contribution
PTO: 15 Days

Graham Healthcare Group is hiring a Hospice Intake Coordinator to join our dynamic team. The Hospice Intake Coordinator will partner with our field staff and leaders to provide the best support to the patients that we serve. This position can sit virtually.

Hospice Intake Coordinator Job Responsibilities:

• Serves as the first line of customer service for internal and external customers.

• Receives and documents patient referrals to hospice services, ensuring compliance with applicable coverage criteria.
• Reviews referral for appropriate care setting and communicates with care center,
• Gathers appropriate information to assist the clinical team in scheduling the evaluation visit.
• Coordinates with other departments for insurance verification and payer authorization as needed.
• Professionally communicates and follows up with referral sources regarding required documentation for a complete referral.
• Communicates and follows up with Business Development regarding pending admissions as needed or as directed by Intake Team Lead.

Qualification Requirements:

• High School diploma or GED equivalent.
• Two (2+) years of administrative experience in a healthcare environment.
• Reliable internet service and ability to office from home with minimal disruption to the workday.
• Home health or Hospice intake experience, preferred.
• Homecare Homebase experience, preferred.

About Graham Healthcare Group:

As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.

Join the Graham Healthcare Group and enjoy the following benefits:

• Competitive Pay:With opportunity for advancement
• Health and Welfare Benefits:Variousmedical, dental, and vision insurance options for you and your family to choose from.
• Supplemental Benefits:Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
• Generous PTO Packages:15 days PTOthat grows with yourtenure, 6 paidholidays, 1personal day.
• Retirement:Save for your future with our company offered 401k and Company Contribution Plan.
• Company-Paid Education Programs: Grow your career by taking advantage of discounts on tuition for selected courses offered by Purdue and Kaplan.

Benefits may vary based on your employment status.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.