Remote Hospice Afterhours Triage RN

Optum; Williamsburg (VA); Remote; USD 48,000 - 72,000; Full time

Job summary

UnitedHealth Group is seeking an experienced Hospice Afterhours Triage Nurse (RN) to coordinate after-hours hospice care and ensure continuity of care when centers are closed. You will respond to telephone requests, perform skilled telephonic assessments, educate families, and guide follow-up using established plans of care and nursing judgment.

Primary responsibilities include rapid response to calls, remote assessment of patients, caregiver education, and coordination with on-call teams to

Qualifications

• Current, unencumbered RN license in the state of practice.
• 1+ year of RN experience.
• Proficiency with EHR, email, internet, and MS Office.
• Knowledge of terminally ill patient needs and caregiver support.
• Ability to conduct effective telephone-based assessments.
• Willingness to travel up to 25–75% with reliable transportation.

Responsibilities

• Respond to afterhours hospice calls and assess needs using professional nursing judgment.
• Conduct telephonic assessments of patient, caregiver, environment, and psychosocial factors.
• Provide education, hospice guidance, and symptom management per plan of care.
• Coordinate with on-call staff, pharmacies, DME vendors and agencies to arrange visits and equipment.
• Document assessments and care coordination in real time, per policy.
• Perform other duties as assigned.

Skills

Effective communication

Telephone triage

Clinical assessment

Empathy

Multitasking

Education

RN license

Tools

EHR systems

Microsoft Office

Job description

UnitedHealth Group is seeking an experienced Hospice Afterhours Triage Nurse (RN) to coordinate after-hours hospice care and ensure continuity of care when centers are closed. You will respond to telephone requests, perform skilled telephonic assessments, educate families, and guide follow-up using established plans of care and nursing judgment.

Primary responsibilities include rapid response to calls, remote assessment of patients, caregiver education, and coordination with on-call teams to