Remote Healthcare Training Strategist

Cardinal Health; Columbia (SC); On-site; USD 68,000 - 96,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health WaveMark Solutions seeks a Customer Training Consultant to lead enterprise-wide training initiatives in hospital systems. You will partner with hospital leadership to develop strategies and deliver onsite and virtual sessions, ensuring a smooth transition to customer success teams.

The ideal candidate has a healthcare training background, strong planning skills, and expertise in adult learning methodologies.

Qualifications

• Bachelor’s degree in related field, or equivalent work experience preferred.
• Related degrees could be in Education, Healthcare Administration, or Organizational Development.
• Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred.
• 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred.
• Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred.
• Strong understanding of adult learning principles and instructional design preferred.
• Proficiency in virtual training tools and Learning Management Systems (LMS) preferred.
• Excellent facilitation, presentation, and communication skills preferred.
• Ability to travel 75% to customer sites (hospitals and healthcare systems).

Responsibilities

• Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals.
• Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization.
• Provide expert guidance on training best practices, change management, and implementation strategies.
• Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training.
• Conduct and manage virtual training programs and sessions using application platforms (e.g., Zoom, MS Teams).
• Ensure training content meets the specific needs and supports the solution workflows within the hospital.
• Develop training content and user guides.
• Oversee and plan the training process from initial planning through department-level kickoff and go-live.
• Ensure smooth handoff to Customer Success teams with clear documentation and transition plans.
• Monitor training effectiveness and provide post-professional training services as needed.

Skills

Training

Consulting

Change management

Organizational development

Adult learning

LMS

Virtual training

Project management

Stakeholder management

Travel readiness

Education

Bachelor’s degree or equivalent

Tools

Epic

Cerner

Zoom

MS Teams

Job description

Cardinal Health WaveMark Solutions seeks a Customer Training Consultant to lead enterprise-wide training initiatives in hospital systems. You will partner with hospital leadership to develop strategies and deliver onsite and virtual sessions, ensuring a smooth transition to customer success teams.

The ideal candidate has a healthcare training background, strong planning skills, and expertise in adult learning methodologies.