Remote Healthcare Template Administrator

St. Luke’s Health Network, Inc.; United States; Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Work from home option

Equal Opportunity Employer

Job summary

St. Luke's Health Network, Inc. seeks a Template Administrator to create, maintain and validate provider templates across all specialties within the Access Center.

You will monitor daily schedule change requests, collaborate with Providers, Practice Managers and IT to optimize templates and improve patient access using Epic Cadence. Requires two years of scheduling experience in a contact center and one year of template experience; a high school diploma is required, associate or bachelor’s

Qualifications

• Two years scheduling experience in a contact center required.
• One year template experience required.

Responsibilities

• Builds, maintains, and modifies provider templates for all assigned specialties within the Access Center.
• Ensures provider templates are built and maintained per governance guidelines.
• Collaborates with practice administration and clinical leadership on template optimization.
• Advises on best practices using Epic Cadence and system functionality.
• Provides scheduling team support and communicates status of change requests.

Skills

Strong communication

Compliance focus

Growth mindset

Quality-driven

Time management

Service-oriented

Education

High school diploma

Associate's degree

Bachelor's degree

Tools

Epic Cadence

Epic Systems

Job description

St. Luke's Health Network, Inc. seeks a Template Administrator to create, maintain and validate provider templates across all specialties within the Access Center.

You will monitor daily schedule change requests, collaborate with Providers, Practice Managers and IT to optimize templates and improve patient access using Epic Cadence. Requires two years of scheduling experience in a contact center and one year of template experience; a high school diploma is required, associate or bachelor’s