Remote Service Coordinator I — Healthcare Claims

CorVel Corporation; Phoenix (AZ); Hybrid; USD 42,000 - 62,000; Full time

Job summary

CorVel Corporation is seeking a CareIQ Service Coordinator to provide administrative customer service and file management for claimants, providers, and case managers regarding ancillary healthcare services. The role emphasizes accuracy, urgency, and clear communication to ensure timely completion of services.

This remote position operates Monday–Friday, 10:30 AM–7:00 PM EST, and requires a reliable broadband connection and proficiency with MS Office and proprietary systems.

Qualifications

• Experience in a detail-oriented customer service environment.
• Ability to review and enter data accurately.
• Strong written and verbal communication skills.

Responsibilities

• Provide telephonic customer service in a high-volume environment.
• Perform accurate data review and entry.
• Learn and operate proprietary systems.
• Review treatment and appointment documentation for accuracy.
• Coordinate with case stakeholders and update on progress.
• Type and proofread reports and correspondence.
• Transcribe reports from dictation.
• Meet production and quality targets.

Skills

Customer service

Data entry

Multitasking

Proprietary systems

MS Office

Communication

Tools

MS Office

Proprietary Systems

Job description

CorVel Corporation is seeking a CareIQ Service Coordinator to provide administrative customer service and file management for claimants, providers, and case managers regarding ancillary healthcare services. The role emphasizes accuracy, urgency, and clear communication to ensure timely completion of services.

This remote position operates Monday–Friday, 10:30 AM–7:00 PM EST, and requires a reliable broadband connection and proficiency with MS Office and proprietary systems.