Remote Healthcare Scheduling Coordinator

The Camden Center; United States; Remote; USD 33,000 - 41,000; Full time

Benefits offered by this job

Remote work options

Medical benefits

401(k) matching

Paid time off

Holiday pay

Flexible spending account

Job summary

Camden Center is seeking a Scheduling Assistant to provide clerical support to all staff, coordinating patient and provider schedules and maintaining organized records in a fast-paced clinical setting.

The role reports to the Administrative Director and works with a team of Scheduling Assistants. You will manage calendars, answer phones, draft emails, and handle confidential information with discretion and accuracy, in line with HIPAA guidelines.

Qualifications

• Must be able to legally work in the United States and provide documentation.
• Sit and stand for extended periods (up to four hours).
• Able to lift, push, and pull up to 25 pounds.
• Kneel, bend, and squat as needed.

Responsibilities

• Answer phones, transfer calls to the appropriate department, and take detailed messages as needed.
• Manage calendars for patients and staff, and communicate schedule changes to all appropriate parties.
• Compose emails to patients, staff, and associates with professionalism and correct use of grammar and vocabulary.
• Organize patient files and information into Medical Records Database and Google Drive.
• Track no-show notifications on the hour daily and send out the appropriate emails.
• Take inventory of office and clinical supplies and place orders/restock as needed.
• Maintain cleanliness and upkeep of common areas and therapy offices.
• Use discretion and good judgment in handling sensitive and confidential information.
• Demonstrate a high degree of accuracy and attention to detail at all times.
• Follow all HIPAA regulations, requirements, and guidelines.
• Assist scheduling manager with scheduling tasks.
• Assist in reviewing patient schedules on Friday for the following week.

Skills

Excellent interpersonal skills

Ability to collaborate with all levels

Tools

Google Drive

Google Docs

Google Sheets

Job description

Camden Center is seeking a Scheduling Assistant to provide clerical support to all staff, coordinating patient and provider schedules and maintaining organized records in a fast-paced clinical setting.

The role reports to the Administrative Director and works with a team of Scheduling Assistants. You will manage calendars, answer phones, draft emails, and handle confidential information with discretion and accuracy, in line with HIPAA guidelines.