Remote Healthcare Scheduler: Patient Access & Appointments

Banner Health; Scottsdale (AZ); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Banner Health in Scottsdale is seeking an experienced Healthcare Scheduler to coordinate appointments, tests, and procedures across multiple services. You will work with patients, providers, and clinical teams to schedule services, verify insurance, gather information, and communicate appointment details, ensuring a seamless patient experience.

The role requires compassionate communication, attention to detail, and a commitment to service excellence.

Qualifications

• High school diploma or GED required; healthcare scheduling experience preferred.
• 1+ year of customer service in a healthcare setting.

Responsibilities

• Schedule medical appointments across physicians and facilities with accuracy and empathy.
• Verify insurance, obtain authorizations, and collect necessary data during intake/registration.
• Communicate appointment details and payment expectations to patients clearly.

Skills

Customer service

Scheduling software

Communication skills

Typing

Teamwork

Attention to detail

Education

High school diploma or GED

Tools

EMR / Scheduling software

Job description

Banner Health in Scottsdale is seeking an experienced Healthcare Scheduler to coordinate appointments, tests, and procedures across multiple services. You will work with patients, providers, and clinical teams to schedule services, verify insurance, gather information, and communicate appointment details, ensuring a seamless patient experience.

The role requires compassionate communication, attention to detail, and a commitment to service excellence.