Gastroenterology Scheduler: Patient Care & Appointments

Banner Health; Glendale (AZ); On-site; USD 22,000 - 33,000; Full time

Job summary

Banner Health is seeking a Healthcare Scheduler in Glendale, AZ to coordinate gastroenterology appointments across physicians and facilities. You will liaise with patients, clinics, and payers, ensuring accurate data, timely scheduling, and a smooth patient experience.

The role supports pre/post instructions and payment guidance. Ideal candidates bring hospital scheduling or call-center experience, strong communication skills, and comfort using EMR systems to access patient information and

Qualifications

• High school diploma/GED or equivalent working knowledge.
• 1+ years of customer service in a healthcare setting.
• Ability to use technology tools to respond to inquiries while maintaining professionalism.
• Excellent interpersonal and communication skills.

Responsibilities

• Schedules medical appointments across patients, providers, facilities and staff.
• Uses EMR/scheduling software to book tests and procedures.
• Obtains patient demographics and insurance information for authorizations.
• Provides patients with appointment details and instructions.
• Communicates with patients, providers and staff via multiple channels.
• Manages scanned documents and pre-payments when applicable.

Skills

Customer service

Scheduling

Healthcare experience

Communication skills

Education

High school diploma or GED

Tools

EMR systems

Scheduling software

Job description

Banner Health is seeking a Healthcare Scheduler in Glendale, AZ to coordinate gastroenterology appointments across physicians and facilities. You will liaise with patients, clinics, and payers, ensuring accurate data, timely scheduling, and a smooth patient experience.

The role supports pre/post instructions and payment guidance. Ideal candidates bring hospital scheduling or call-center experience, strong communication skills, and comfort using EMR systems to access patient information and