Remote Healthcare Referral Coordinator

Yale University; United States; Remote; USD 43.000 - 47.000; Vollzeit

Zusammenfassung

Yale University in New Haven, CT seeks a Referral Specialist to serve as the central contact for specialty patient referrals and to coordinate ambulatory scheduling. You will be the primary source of scheduling information for referring providers, patients, and schedulers, ensuring accurate and timely processing.

The role emphasizes strong communication, organizational skills, and HIPAA compliance, with opportunities to contribute to patient access and care coordination.

Qualifikationen

• High initiative and independent judgment for patient/caller interactions.
• Outstanding interpersonal and customer service skills with care-team coordination.
• Strong organizational skills to manage high-volume tasks and deadlines.
• Proficiency in English grammar, spelling, and professional communication.
• Proven attendance reliability and punctuality.

Aufgaben

• Oversees and coordinates administrative and office activities.
• Instructs and coordinates support staff and manages materials/budgets.
• Provides editorial support and proofreads material for accuracy.
• Coordinates travel and schedules meetings and appointments.
• Greets visitors and screens telephone calls; handles inquiries.

Kenntnisse

Initiative

Interpersonal skills

Phone handling

English proficiency

Attendance reliability

Ausbildung

Six years related work experience

Tools

HIPAA compliance

Jobbeschreibung

Yale University in New Haven, CT seeks a Referral Specialist to serve as the central contact for specialty patient referrals and to coordinate ambulatory scheduling. You will be the primary source of scheduling information for referring providers, patients, and schedulers, ensuring accurate and timely processing.

The role emphasizes strong communication, organizational skills, and HIPAA compliance, with opportunities to contribute to patient access and care coordination.