Remote Healthcare Operations Specialist

TriWest Healthcare Alliance Corp.; Houston (TX); Teletrabalho; USD 42 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental and Vision Coverage

Paid time off

401(k) Retirement Savings Plan

Disability insurance

Tuition reimbursement

Paid volunteer time

Resumo da oferta

TriWest Healthcare Alliance Corp. seeks a Healthcare Operations Specialist to provide non-clinical support for healthcare operations, handling data entry and CRM workflows.

Responsibilities include coordinating with staff, handling calls, and driving process efficiencies in a virtual environment. The role requires US citizenship, 3+ years in medical administration, and proficiency with Microsoft Office and multiple IT systems.

Qualificações

• High School Diploma or GED required.
• U.S. Citizenship required.
• 3+ years of administrative experience in a medical office, health insurance, or managed care operations setting, or equivalent.
• Proficient with Microsoft Office suite.
• Proficient data entry skills and ability to effectively navigate multiple IT applications.
• Must be able to receive a favorable Interim and adjudicated final DoD background investigation.

Responsabilidades

• Process tasks in medical management and CRM systems according to procedures.
• Assist with registration requests in various programs with supported staff.
• Handle inbound/outbound calls related to medical management programs and provider inquiries.
• Conduct outreach to obtain medical documentation and facilitate program registrations.
• Respond to beneficiary, provider, and staff requests using standard processes.
• Coordinate day-to-day activities with TW operations leadership.
• Maintain HIPAA privacy for PII/PHI and ensure compliance.
• Identify and resolve daily work blockers and issues.
• Foster cross-functional communication across teams.
• Work independently and in a team in a fast-paced environment.
• Regular and reliable attendance is required.

Conhecimentos

Data entry

Microsoft Office

CRM systems

HIPAA compliance

Multitasking

Attention to detail

Formação académica

High School Diploma or GED

Ferramentas

CRM systems

Microsoft Office

Descrição da oferta de emprego

TriWest Healthcare Alliance Corp. seeks a Healthcare Operations Specialist to provide non-clinical support for healthcare operations, handling data entry and CRM workflows.

Responsibilities include coordinating with staff, handling calls, and driving process efficiencies in a virtual environment. The role requires US citizenship, 3+ years in medical administration, and proficiency with Microsoft Office and multiple IT systems.