Remote Healthcare Licensing & Credentialing Specialist

AppleOne Employment Services; Tallahassee (FL); Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Major medical

Dental insurance

Vision insurance

401k

Sick pay

Job summary

AppleOne Employment Services is seeking a Healthcare CSR for an ongoing temporary role supporting a healthcare‑focused customer service team. This remote call center position is ideal for a dependable representative with healthcare, insurance, medical office, or high‑volume call center experience who assists applicants, licensed professionals, and credentialing inquiries across Florida.

You will help customers understand licensing requirements, eligibility, documentation needs, and next steps.

Qualifications

• 1–2 years of customer service, call center, healthcare, or insurance experience.
• Ability to research information and explain complex licensing requirements.
• Proficient with multiple computer systems and documenting interactions.
• Must be local to Tallahassee, FL for longer-term roles.
• Must pass a Level 2 background check.

Responsibilities

• Assist applicants, healthcare professionals, and licensees with licensing, eligibility, and credentialing questions.
• Research customer inquiries and provide accurate, clear information.
• Review records and assist with eligibility determinations based on procedures.
• Update, document, and maintain customer information across systems.

Skills

Remote call center experience

Healthcare/insurance knowledge

Strong communication skills

Attention to detail

Job description

AppleOne Employment Services is seeking a Healthcare CSR for an ongoing temporary role supporting a healthcare‑focused customer service team. This remote call center position is ideal for a dependable representative with healthcare, insurance, medical office, or high‑volume call center experience who assists applicants, licensed professionals, and credentialing inquiries across Florida.

You will help customers understand licensing requirements, eligibility, documentation needs, and next steps.