Remote Healthcare IT Team Lead & Systems Admin

Ladders; United States; Remote; USD 103.000 - 171.000; Vollzeit

Benefits dieser Stelle

Remote work flexibility

Professional growth opportunities

Collaborative environment with multi‑f

Engagement with strategic customers

Impactful healthcare solutions

Zusammenfassung

Ladders is seeking an Associate Manager, ProAssure Services (Remote) to lead a team delivering healthcare technology solutions within Pharmaceuticals & Biotech. This role blends leadership with hands-on system administration and operational coordination to ensure strong service outcomes.

The position emphasizes cross-functional collaboration, process standardization, and fostering relationships with contract sponsors, with remote work available in the United States.

Qualifikationen

• Bachelor's degree in Health Informatics, Information Systems, Technology, Business, or equivalent.
• Minimum 6 years of experience in clinical or healthcare IT.
• At least 2 years of experience leading teams or mentoring.
• U.S. citizenship required.
• Preferred experience in account management or customer success.
• Experience with Department of Defense and Veterans Affairs health systems.

Aufgaben

• Mentor and lead a team of specialists in administering healthcare technology solutions.
• Provide direction and continuous development for the team.
• Collaborate with multi-functional teams to share findings and insights.
• Create and monitor processes for consistent practices and knowledge sharing.
• Maintain positive relationships with customer contract sponsors.
• Collaborate with Sales and Services teams on statements of work.
• Perform system administration tasks including database maintenance and troubleshooting.
• Motivate the team and customers through regular communications and reports.

Kenntnisse

Team leadership

Healthcare IT

Cross-functional collaboration

Customer relationship management

Ausbildung

Bachelor's degree in Health Informatics, Information Systems, Technology, Business, or equivalent

Jobbeschreibung

Ladders is seeking an Associate Manager, ProAssure Services (Remote) to lead a team delivering healthcare technology solutions within Pharmaceuticals & Biotech. This role blends leadership with hands-on system administration and operational coordination to ensure strong service outcomes.

The position emphasizes cross-functional collaboration, process standardization, and fostering relationships with contract sponsors, with remote work available in the United States.