Remote Healthcare IT Solution Architect

Netsmart; Overland Park (KS); Remote; USD 110,000 - 160,000; Full time

Job summary

Netsmart is seeking a Solution Architect in Overland Park, KS, with remote work options and travel up to 20%. The role focuses on delivering workflow guidance and best-practice recommendations to optimize Netsmart solutions for healthcare clients.

You will collaborate with client stakeholders, guide upgrades and ongoing system maintenance, and serve as the primary consultant for troubleshooting and knowledge transfer while building strong client relationships and ensuring successful project

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• At least 4 years of health care information technology implementation or consulting working experience.
• At least 1 year of project management experience.
• Ability to communicate effectively with technical, clinical and operational teams.
• Ability to document and present architecture concepts, often narrowing complex ideas to a single overview.
• Ability to build strong client relationships and delivering client-centric solutions.
• Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems.

Responsibilities

• Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits.
• Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance.
• Act as a primary consultant for the client’s solution troubleshooting, consultation, and knowledge transfer
• Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.
• Seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing.
• Manage client expectations and ensure project delivery meets goals of engagement.
• Coach, mentor and guide solution teams on recommended methodology practices

Skills

Solution architecture

Stakeholder management

Healthcare IT

Project management

Communication

Education

Bachelor's degree

Tools

Netsmart EHR

Job description

Netsmart is seeking a Solution Architect in Overland Park, KS, with remote work options and travel up to 20%. The role focuses on delivering workflow guidance and best-practice recommendations to optimize Netsmart solutions for healthcare clients.

You will collaborate with client stakeholders, guide upgrades and ongoing system maintenance, and serve as the primary consultant for troubleshooting and knowledge transfer while building strong client relationships and ensuring successful project