Healthcare Solutions Architect | Workflow Design & Implementation

NetSmart Technologies; Overland Park (KS); On-site; USD 110,000 - 150,000; Full time

Job summary

Netsmart in Overland Park, KS seeks a Solution Architect to design effective workflows, advise on best practices, and guide clients through implementation and long-term success.

You will partner with technical, clinical, and operations teams, shape solutions, and mentor project teams while traveling up to 20%.

The role emphasizes hands-on architecture work, collaboration with care management stakeholders, and ensuring alignment with Netsmart's healthcare software offerings.

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• At least 4 years of health care information technology implementation or consulting experience.
• At least 1 year of project management experience.
• Ability to communicate effectively with technical, clinical and operational teams.
• Ability to document and present architecture concepts, often narrowing complex ideas to a single overview.
• Ability to build strong client relationships and delivering client-centric solutions.
• Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems.

Responsibilities

• Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits.
• Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance.
• Act as a primary consultant for the client's solution troubleshooting, consultation, and knowledge transfer
• Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.
• Seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing.
• Manage client expectations and ensure project delivery meets goals of engagement.
• Coach, mentor and guide solution teams on recommended methodology practices

Skills

Effective communication

Architecture concepts documentation

Client relationship building

Problem solving

Mentoring teams

Education

Bachelor's degree or equivalent

Tools

Netsmart EHR

Job description

Netsmart in Overland Park, KS seeks a Solution Architect to design effective workflows, advise on best practices, and guide clients through implementation and long-term success.

You will partner with technical, clinical, and operations teams, shape solutions, and mentor project teams while traveling up to 20%.

The role emphasizes hands-on architecture work, collaboration with care management stakeholders, and ensuring alignment with Netsmart's healthcare software offerings.