Remote Healthcare IT Integration Specialist

AssureSoft - Careers; United States; Teletrabalho; USD 55 000 - 90 000; Tempo integral

Resumo da oferta

AssureSoft is hiring for a remote role focused on healthcare IT integrations and customer support. You will configure laboratory interfaces, validate account data, and ensure secure file transfers with EMR and laboratory systems.

Ideal candidates have 1+ years in technical roles, strong English communication, and comfort with data files. The position emphasizes project coordination, problem solving, and collaborative problem resolution across teams.

Qualificações

• 1+ years of professional experience in technical, software, SaaS, healthcare IT, customer support, implementation, or a similar environment.
• Strong written and verbal English communication.
• Basic understanding of software applications, system integrations, and file-transfer concepts.
• Comfort working with structured data, spreadsheets, and text editors.
• Strong troubleshooting, attention to detail, organization, and follow-through.

Responsabilidades

• Configure and maintain laboratory interfaces using internal integration platforms.
• Collect and validate account information, providers, compendiums, custom profiles, and order codes with laboratories and healthcare facilities.
• Configure and verify SFTP connectivity and interface communication settings.
• Test laboratory order and result transmission end to end between EMR and laboratory systems.
• Manage implementation projects, track pending requirements, and coordinate activities through completion.
• Troubleshoot integration issues, identify discrepancies, and escalate when necessary.
• Support clients and laboratory partners through emails, tickets, and configuration changes.
• Work with CSV, XLS, and XLSX files.
• Document configurations, testing results, and project status.
• Follow implementation procedures and quality assurance processes.

Conhecimentos

English communication

Troubleshooting

Project coordination

Customer support

Data handling

Descrição da oferta de emprego

AssureSoft is hiring for a remote role focused on healthcare IT integrations and customer support. You will configure laboratory interfaces, validate account data, and ensure secure file transfers with EMR and laboratory systems.

Ideal candidates have 1+ years in technical roles, strong English communication, and comfort with data files. The position emphasizes project coordination, problem solving, and collaborative problem resolution across teams.