Remote Healthcare CX Growth Executive

Zoom; Augusta (ME); Hybrid; USD 175,000 - 389,000; Full time

Job summary

Zoom is seeking a highly experienced CX Account Executive with specialized experience in Contact Center and Agentic AI sales for the Healthcare vertical. The role focuses on identifying greenfield opportunities, building a robust pipeline, and delivering transformative customer experience outcomes through consultative solution selling.

You will prospect into target accounts, execute MEDDPICC-driven sales processes, manage pipelines, and present ROI-focused solutions to executives.

Qualifications

• 8+ years in Contact Center and Agentic AI sales to Healthcare vertical
• History of closing new business opportunities
• Deep understanding of contact center technologies and market dynamics
• Expertise in value-based selling methodologies and outcome-driven sales approaches
• Proficiency with Salesforce, Clari, LinkedIn Sales Navigator, and ZoomInfo
• Experience in ABM strategies and enterprise prospecting
• Strong communication and strategic thinking capabilities

Responsibilities

• Prospecting into select greenfield accounts by targeting key lines of business and decision-making personas
• Execute disciplined sales process, including value selling and MEDDPICC
• Drive discipline around pipeline management and forecasting
• Develop and present ROI-focused solutions addressing customer pain points and business objectives
• Partner with cross-functional teams to ensure seamless solution delivery and customer success
• Deliver executive-level presentations on value proposition and business impact

Skills

Healthcare CX sales

Agentic AI sales

Value-based selling

Executive communication

Tools

Salesforce

Clari

LinkedIn Navigator

ZoomInfo

Job description

Zoom is seeking a highly experienced CX Account Executive with specialized experience in Contact Center and Agentic AI sales for the Healthcare vertical. The role focuses on identifying greenfield opportunities, building a robust pipeline, and delivering transformative customer experience outcomes through consultative solution selling.

You will prospect into target accounts, execute MEDDPICC-driven sales processes, manage pipelines, and present ROI-focused solutions to executives.