Remote Healthcare Customer Service Representative

Lensa; Fort Lauderdale (FL); Remote; Full time

Job summary

Join a leading company as a Remote Healthcare Customer Service Representative. This full-time, work-from-home role involves assisting customers with professionalism, resolving issues, and supporting their needs. You'll enjoy benefits like health insurance, paid time off, and more.

Benefits

Health, dental, vision, and HSA

PTO, paid holidays, and sick leave

Optional daily or weekly pay

Retirement plan

Tuition reimbursement

Employee discounts and assistance programs

Qualifications

• Customer service experience is a plus.
• Strong computer skills required.

Responsibilities

• Handling customer concerns and issues related to products and services.
• Documenting call details for auditing and reporting.
• Updating customer information as needed.

Skills

Customer service

Communication

Computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Remote Healthcare Customer Service Representative

Join Alorica as a Remote Healthcare Customer Service Representative. This full-time, work-from-home position offers $15/hr and is available in select states. You will assist customers, resolve issues, and support their needs with professionalism and courtesy.

Responsibilities include:

• Handling customer concerns and issues related to products and services
• Documenting call details for auditing and reporting
• Updating customer information as needed
• Upselling new or enhanced services to existing customers

Qualifications:

• High school diploma or GED
• Customer service experience is a plus
• Strong computer skills, including familiarity with Microsoft Office
• Excellent communication and listening skills
• Professional and customer-oriented attitude

Work Environment & Requirements:

• Work in a private residence with a reliable internet connection (DSL or Cable, minimum 10 Mbps download and 3 Mbps upload)
• Equipment provided by Alorica may include a webcam
• Ongoing use of phone and computer systems

Benefits include:

• Health, dental, vision, and HSA
• PTO, paid holidays, and sick leave
• Optional daily or weekly pay
• Retirement plan, leadership programs, paid training, and tuition reimbursement
• Employee discounts and assistance programs

Next Steps:

• Apply online
• Complete assessment
• Await follow-up if selected

Note: This position is only available in specific states listed in the original description. Alorica is an Equal Opportunity Employer.