Healthcare Customer Service Representative

Everise; Greensboro, Winston-Salem (NC, NC); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading customer experience firm is seeking a Healthcare Customer Service Representative for a full-time remote role. The position focuses on delivering exceptional service and support to healthcare clients, ensuring satisfaction and positive experiences. Candidates should possess strong communication skills and a background in customer service or healthcare.

Qualifications

• Experience in healthcare or customer service environment required.
• Strong interpersonal skills and ability to resolve issues.

Responsibilities

• Provide exceptional customer service and support to healthcare clients.
• Ensure positive experiences and satisfaction in customer interactions.

Skills

Customer Service

Communication

Problem Solving

Education

High school diploma

Bachelor's degree

Job description

Healthcare Customer Service Representative

Everise Greensboro--Winston-Salem--High Point Area

Everise is a leading customer experience firm specializing in healthcare, delivering happiness to millions of customers worldwide. The company operates in 32 languages and focuses on transforming customer care into extraordinary experiences, fostering diversity, inclusion, and learning among its employees.

Role Description

This is a full-time remote role for a Healthcare Customer Service Representative at Everise. The role involves providing exceptional customer service, support, and satisfaction to healthcare clients. Customer interactions are a key part of daily tasks, ensuring positive experiences and representing the company's commitment to excellence.

Qualifications

• Customer Service and Support skills
• Customer Satisfaction and Experience skills
• Strong interpersonal and communication skills
• Ability to handle inquiries and resolve issues effectively
• Experience in healthcare or customer service environment
• Empathy, patience, and problem-solving abilities
• High school diploma or equivalent required; Bachelor's degree preferred

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Outsourcing and Offshoring Consulting