Remote Healthcare Customer Service Rep – Training Provided

Sagility; Wichita (KS); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Health coverage

Career advancement

Daily Pay

401(k)

Paid Time Off

Tuition reimbursement

Job summary

Sagility seeks a Remote Customer Service Representative to support our healthcare call center from home. You will handle calls, resolve inquiries, and document details with a focus on quality and empathy.

Join a global BPM leader with extensive healthcare expertise and a track record of growing leaders from within. The role offers training, paid benefits after onboarding, and opportunities for career advancement while working from home in the United States.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of call center experience.
• Reliable attendance, especially during training.
• Typing 25 WPM or faster.
• Hardwired internet with 10 Mbps upload and 25 Mbps download.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Call center experience

Strong communication

Typing 25 WPM

Education

High School Diploma

Job description

Sagility seeks a Remote Customer Service Representative to support our healthcare call center from home. You will handle calls, resolve inquiries, and document details with a focus on quality and empathy.

Join a global BPM leader with extensive healthcare expertise and a track record of growing leaders from within. The role offers training, paid benefits after onboarding, and opportunities for career advancement while working from home in the United States.