Remote Healthcare Customer Service Rep

Sagility; Springfield (MO); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Health coverage after 90 days

401(k) with employer contribution

Paid Time Off (PTO)

Job summary

Sagility is hiring a Work from Home: Customer Service Representative (Healthcare). The role supports our call center team by handling calls, resolving inquiries, and documenting interactions with care. Requires at least 1 year in a call center and a high school diploma or equivalent.

Onboarding includes camera-on sessions and training in a virtual environment. We offer competitive pay, paid training, health coverage after 90 days, and opportunities for career advancement within Sagility’s

Qualifications

• Minimum 1 year of call center experience.
• High School Diploma or equivalent.
• Reliable attendance, with no absences in the first 90 days.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Call center experience

Customer service

Strong communication

Typing 25 WPM

Education

High School Diploma or equivalent

Tools

CRM software

Job description

Sagility is hiring a Work from Home: Customer Service Representative (Healthcare). The role supports our call center team by handling calls, resolving inquiries, and documenting interactions with care. Requires at least 1 year in a call center and a high school diploma or equivalent.

Onboarding includes camera-on sessions and training in a virtual environment. We offer competitive pay, paid training, health coverage after 90 days, and opportunities for career advancement within Sagility’s