Remote Healthcare Customer Service Agent – Florida

Baycare; Florida; Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Tuition Assistance

401K Match

Annual performance bonus

Family resources

Job summary

BayCare Health System is seeking an entry-level Customer Service Center Representative to join our remote-friendly team. This role supports physician office teams, schedules patient appointments, handles inquiries, and coordinates procedures and referrals.

The position requires Florida residency, an at least high school diploma, and a willingness to train for two weeks in Tampa and Clearwater. Benefits include medical/dental/vision, PTO, tuition assistance, 401(k) matching, and performance

Qualifications

• Must have Florida residency.
• Remote work with mandatory two-week training in Tampa and Clearwater.

Responsibilities

• Support physician office healthcare team and schedule patient appointments.
• Assist with patient inquiries and coordinate procedures, labs and referrals.
• Serve as the initial contact for BayCare Health System marketing activities and physician referrals.

Skills

Call Center

Customer Service

Healthcare

Education

High School or Equivalent

Associates Degree

Job description

BayCare Health System is seeking an entry-level Customer Service Center Representative to join our remote-friendly team. This role supports physician office teams, schedules patient appointments, handles inquiries, and coordinates procedures and referrals.

The position requires Florida residency, an at least high school diploma, and a willingness to train for two weeks in Tampa and Clearwater. Benefits include medical/dental/vision, PTO, tuition assistance, 401(k) matching, and performance