Remote Patient Financial Specialist (Florida)

BayCare Health System; Clearwater (FL); Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k Match

Yearly Bonus

Job summary

BayCare Health System in Florida is seeking a Patient Financial Representative for a remote role with quarterly in-office meetings. Must reside in Florida. The position handles patient accounts, billing, collections, and customer service within the Central Billing Office – Government Collection. Typical hours Monday–Friday, 8:00 AM–4:30 PM.

The role emphasizes accurate documentation, compliance with policies, and providing courteous service to patients across financial obligations.

Qualifications

• Required Education: High School Graduate or GED Equivalent.
• Required Experience: 1 year of customer service.

Responsibilities

• Administration of patient accounts including billing, collections, customer service, and cash applications.
• Documents patient account activity and posts payments per guidelines.
• Researches, resolves and responds to patient inquiries involving accounts, payments and balances.
• Follows up on Explanation of Benefits and tracks equipment maintenance.

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Job description

BayCare Health System in Florida is seeking a Patient Financial Representative for a remote role with quarterly in-office meetings. Must reside in Florida. The position handles patient accounts, billing, collections, and customer service within the Central Billing Office – Government Collection. Typical hours Monday–Friday, 8:00 AM–4:30 PM.

The role emphasizes accurate documentation, compliance with policies, and providing courteous service to patients across financial obligations.