Remote Healthcare Customer Service Pro | Growth & Training

Sagility; Grand Rapids (MI); A distancia; USD 19.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

Disability (STD/LTD)

FSA

EAP

401(k)

PTO

Tuition Reimbursement

Descripción de la vacante

Sagility is seeking a remote Customer Service Representative for the healthcare sector. You will handle incoming calls, document details, and provide empathetic, effective resolutions to inquiries from home in the United States. Training is provided and performance incentives are available.

Must have at least 1 year in a call center environment and a high school diploma. Reliable attendance and a quiet home office are required for success in this role.

Formación

• Must have at least 1 year in a call center environment.
• High School Diploma or equivalent is required.
• Reliable attendance with no absences in the first 90 days.

Responsabilidades

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Conocimientos

Strong communication

Call center experience

Typing 25 WPM

Team oriented

Educación

High School Diploma or equivalent

Descripción del empleo

Sagility is seeking a remote Customer Service Representative for the healthcare sector. You will handle incoming calls, document details, and provide empathetic, effective resolutions to inquiries from home in the United States. Training is provided and performance incentives are available.

Must have at least 1 year in a call center environment and a high school diploma. Reliable attendance and a quiet home office are required for success in this role.