Remote Healthcare CSR — Paid Training & Growth

Sagility; Spokane (WA); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Life Insurance

Disability (Short/Long Term)

FSA

Employee Assistance Program

401(k) with employer contribution

PTO

Tuition Reimbursement

Job summary

Sagility is hiring a Work from Home Customer Service Representative (Healthcare) to support our US-based members. You will handle inbound calls, resolve inquiries, and document interactions while maintaining a high standard of care.

The role requires strong communication, reliability, and the ability to work in a fast-paced, team-driven environment with mandatory camera participation during onboarding and training.

Qualifications

• 1 year of experience in a call center is required.
• Ability to type at least 25 WPM.
• Reliable attendance with no absences in the first 90 days.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Call center experience

Strong communication

Typing 25 WPM

Education

High School Diploma

Job description

Sagility is hiring a Work from Home Customer Service Representative (Healthcare) to support our US-based members. You will handle inbound calls, resolve inquiries, and document interactions while maintaining a high standard of care.

The role requires strong communication, reliability, and the ability to work in a fast-paced, team-driven environment with mandatory camera participation during onboarding and training.