Remote Healthcare Coordinator - Bilingual Support

The Hello Team; United States; Remote; MXN 782,000 - 1,117,000; Full time

Job summary

The Hello Team is seeking a Remote Healthcare Coordinator to provide professional, compassionate support to patients, caregivers, and health plan members through inbound and outbound communications.

The role requires bilingual capabilities (English, Creole, Spanish preferred), strong organization, and the ability to work in a fast-paced remote environment. Full-time, 40 hours weekly, USD compensation, with EST business hours.

Qualifications

• Proficient English, Creole, and Spanish (written and spoken).
• Healthcare or healthcare-adjacent experience a plus.
• Customer service experience required.

Responsibilities

• Handle inquiries via phone and email with accurate information.
• Schedule, confirm, and follow up on medical appointments.
• Maintain accurate records of patient interactions and appointments.
• Provide administrative support to ensure a seamless customer experience.
• Deliver high-quality, professional customer service to patients and caregivers.

Skills

English

Creole

Spanish

Tools

Microsoft Office

Job description

The Hello Team is seeking a Remote Healthcare Coordinator to provide professional, compassionate support to patients, caregivers, and health plan members through inbound and outbound communications.

The role requires bilingual capabilities (English, Creole, Spanish preferred), strong organization, and the ability to work in a fast-paced remote environment. Full-time, 40 hours weekly, USD compensation, with EST business hours.