Remote Bilingual Care Coordinator (Spanish)

Alignment Healthcare Inc.; California; Remote; USD 41,000 - 62,000; Full time

Job summary

Alignment Health is seeking a Telephonic Care Coordinator (Bilingual Spanish) to join our remote Care Anywhere team. You will perform high-volume outbound outreach following hospital or SNF discharges, arranging follow-up care and coordinating referrals while documenting activities in our systems.

The role emphasizes patient advocacy, timely communication, and collaboration with care management staff. Remote work is supported in Pacific Time schedules and requires strong phone skills and

Qualifications

• High school diploma or GED required; accredited Medical Assistant program preferred.
• Experience in healthcare settings with telephonic outreach and scheduling.
• Familiarity with transitions of care (TOC), hospital/SNF discharge processes, and care coordination.

Responsibilities

• Conduct high-volume outbound telephonic outreach to members post-discharge.
• Coordinate timely follow-up appointments with providers and resources.
• Document outreach and outcomes in required systems and manage cases and referrals.

Skills

Bilingual English/Spanish

Phone outreach

Healthcare knowledge

TOC experience

Education

High School Diploma or GED

Medical Assistant program

Tools

Case Management module

Microsoft Outlook

Microsoft Excel

Job description

Alignment Health is seeking a Telephonic Care Coordinator (Bilingual Spanish) to join our remote Care Anywhere team. You will perform high-volume outbound outreach following hospital or SNF discharges, arranging follow-up care and coordinating referrals while documenting activities in our systems.

The role emphasizes patient advocacy, timely communication, and collaboration with care management staff. Remote work is supported in Pacific Time schedules and requires strong phone skills and