Remote Healthcare Concierge – Pharmacy Benefits (Honolulu)

NTT DATA, Inc.; Honolulu (HI); Remote; USD 23,000 - 32,000; Full time

Job summary

NTT DATA Services seeks a Healthcare Customer Care Representative for a remote opportunity based in Honolulu, HI, with the first day on-site for orientation. The role requires local residency and offers a $20.00 per hour pay rate, with training Monday–Friday (7:00 AM–3:30 PM local time).

Responsibilities include handling inbound calls to assist members with pharmacy benefit plans, answering questions on prescription insurance and mail order prescriptions, and delivering service across various

Qualifications

• 1+ year of experience interacting with customers.
• Proficient with Windows-based applications.

Responsibilities

• Assist members with pharmacy benefits via inbound calls.
• Answer questions on prescription insurance, coverage, and mail order.
• Provide clear explanations to help customers understand their options.
• Support multiple client types as the business evolves.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

Windows proficiency

Job description

NTT DATA Services seeks a Healthcare Customer Care Representative for a remote opportunity based in Honolulu, HI, with the first day on-site for orientation. The role requires local residency and offers a $20.00 per hour pay rate, with training Monday–Friday (7:00 AM–3:30 PM local time).

Responsibilities include handling inbound calls to assist members with pharmacy benefit plans, answering questions on prescription insurance and mail order prescriptions, and delivering service across various