Pharmacy Technician - Prior Authorization (Work from Home-Hawaii)

CVS Health; United States; Remote; USD 23,419 - 47,045; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Pharmacy Technician for Prior Authorization to work from home in Hawaii. This role involves processing and communicating prior authorization referrals for specialty medications while collaborating with customer service and pharmacy operations. Candidates must be Hawaii residents with customer service experience and have wired, high-speed internet.

This full-time position offers a typical pay range of $17.00 - $34.15 per hour along with a comprehensive benefits package. The application window closes on 05/31/2026.

Qualifications

• 1 year experience in customer service or call center environment.
• Must be a Hawaii resident and able to work from home.
• Have wired high speed internet.

Responsibilities

• Process and communicate prior authorization referrals for medications.
• Collaborate with various departments to communicate referral statuses.
• Maintain complete, accurate documentation of all information.

Skills

Customer service

Call center experience

Communication

Education

High School Diploma or equivalent GED

Associate's or Bachelor's Degree

Job description

Pharmacy Technician - Prior Authorization (Work from Home-Hawaii)

Overview

Pharmacy Technician - Prior Authorization (Work from Home-Hawaii)

Responsibilities

• Process and communicate prior authorization referrals for Specialty and Non-Specialty medications as reviewed by the Case Review Unit.
• Collaborate with Customer Service, Benefits Verification and Pharmacy Operations to communicate referral status and determinations.
• Handle fax processing and provide telephone assistance for prescriber office staff, pharmacies and members according to program criteria.
• Maintain complete, accurate, and timely documentation of all appropriate information.
• Work closely with the Case Review Unit Clinician team for clinical support on daily functions.
• Other duties may be assigned by the leadership team.

Schedule

40 hour work week, Monday through Friday 8:30 AM - 5:00 PM HST

Required Qualifications

• Must be Hawaii resident
• 1 year experience in customer service or call center environment
• Must be able to work from home, this is a 100% work from home position
• Have wired high speed internet

Preferred Qualifications

• Previous experience in pharmacy or healthcare industry.
• Associate\'s or Bachelor\'s Degree.

Education

High School Diploma or equivalent GED

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $17.00 - $34.15

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Application window

We anticipate the application window for this opening will close on: 05/31/2026

Equal Employment Opportunity

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.