Remote Healthcare Collections Specialist: Paid Training & Growth

Transworld Systems Inc.; Oregon; Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Work from home

Paid training

Team environment

Growth opportunities

Bonus potential

Benefits package

Job summary

Transworld Systems Inc. is hiring a Remote Call Center Representative to join our customer service team.

This position is remote, with CST/EST considerations, offering $18–$24 per hour based on prior healthcare collections experience. You will handle inbound/outbound calls to resolve unpaid accounts, update records accurately, and use skip tracing to locate contact information while ensuring compliance with applicable laws and company policies.

Qualifications

• Experience with healthcare 3rd party collections required.
• Ambition and drive to grow in customer service roles.
• Positive, friendly demeanor and willingness to help customers.
• Strong communication skills are essential.
• Proficient computer skills required to update accounts and record interactions.
• Able to work independently and prioritize tasks.

Responsibilities

• Communicate with consumers by telephone to resolve unpaid accounts.
• Provide thorough, accurate account updates in the system for each call.
• Skip tracing to locate consumer contact information.
• Counsel delinquent consumers to arrange payment obligations.
• Comply with relevant laws and company policies and procedures.
• Provide feedback on potential process improvements to management.
• Perform other duties as assigned by management.

Skills

Communication skills

Positive attitude

Computer skills

Independent work

Job description

Transworld Systems Inc. is hiring a Remote Call Center Representative to join our customer service team.

This position is remote, with CST/EST considerations, offering $18–$24 per hour based on prior healthcare collections experience. You will handle inbound/outbound calls to resolve unpaid accounts, update records accurately, and use skip tracing to locate contact information while ensuring compliance with applicable laws and company policies.