Remote Collections Specialist - Bilingual EN/ES

Transworld Systems Inc.; Houston (TX); Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Medical, dental and vision benefits

401k with employer matching

Paid time off

Job summary

Transworld Systems Inc. is seeking a Remote Collections Representative to join our remote team from home. You will handle outbound collections and incoming calls to secure payments on past-due accounts, earning $16.00-$18.00 per hour.

Company-issued equipment will be provided for remote work, with comprehensive benefits and training support. Ideal candidates have prior call center experience, are bilingual in English and Spanish, and demonstrate professional phone etiquette with strong

Qualifications

• 2 years of call center experience preferred.
• Fluency in English and Spanish required.
• FDCPA knowledge preferred; strong customer service skills.
• High school diploma or equivalent is required.

Responsibilities

• Make outbound calls and answer incoming calls to collect on past-due accounts.
• Secure payments and negotiate arrangements with customers.
• Maintain accurate information exchange over the phone while protecting confidentiality.

Skills

Call center experience

Bilingual English/Spanish

FDCPA knowledge

Phone etiquette

Customer service

Multitasking

Confidentiality

Education

High School diploma or equivalent

Job description

Transworld Systems Inc. is seeking a Remote Collections Representative to join our remote team from home. You will handle outbound collections and incoming calls to secure payments on past-due accounts, earning $16.00-$18.00 per hour.

Company-issued equipment will be provided for remote work, with comprehensive benefits and training support. Ideal candidates have prior call center experience, are bilingual in English and Spanish, and demonstrate professional phone etiquette with strong