Remote Student Loan Collections Specialist

Transworld Systems Inc.; United States; Remote; USD 28,000 - 36,000; Full time

Benefits offered by this job

Work from home

Paid training

Team environment

Growth opportunities

Bonus opportunities

Benefits package

Job summary

Transworld Systems Inc. is seeking a Remote Collections Representative to join our team. In this role, you will call consumers to secure payments on past-due student loan accounts and ensure all activities comply with applicable laws and company policies.

We provide work-from-home opportunities, paid training, and a team-oriented environment with growth potential. A comprehensive benefits package is offered, and compensation ranges from $20 to $26 per hour depending on experience.

Qualifications

• High School diploma or equivalent.
• Access to high-speed internet.
• 5+ years of Private Student Loan 3rd party experience.
• FDCPA knowledge.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure that all work is performed in compliance with company policies and local, state and federal collections laws and regulations.

Skills

Customer service

Negotiation

Phone etiquette

Multitasking

Confidentiality

Problem solving

Communication

Internet access

Education

High School diploma or equivalent

Job description

Transworld Systems Inc. is seeking a Remote Collections Representative to join our team. In this role, you will call consumers to secure payments on past-due student loan accounts and ensure all activities comply with applicable laws and company policies.

We provide work-from-home opportunities, paid training, and a team-oriented environment with growth potential. A comprehensive benefits package is offered, and compensation ranges from $20 to $26 per hour depending on experience.