Remote Healthcare Collections Specialist

Account Control Technology; Houston (TX); Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Health, dental and vision benefits; 4

Job summary

Account Control Technology is hiring for a Remote Call Center Representative in a work-from-home setup. The role focuses on third-party healthcare collections with communication by telephone and written correspondence, aiming to resolve unpaid accounts.

Candidates should have experience in healthcare collections, be self-motivated, and possess strong communication and computer skills. The position offers paid training, team support, growth opportunities, and a comprehensive benefits package.

Qualifications

• High levels of ambition, keen to grow their career.
• Experience with healthcare 3rd party collections.
• A positive, friendly demeanor who finds joy in everyday life.
• Strong communication skills.
• Proficient computer skills.
• The ability to work and prioritize independently.

Responsibilities

• Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts.
• Providing thorough, efficient, and accurate account updates on computer files for each call made or received.
• Skip tracing to locate consumer contact information.
• Counseling delinquent consumers to assist in finding funds to meet their payment obligations.
• Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties.
• Complying with and staying up-to-date on all TSI policies and procedures.
• Maintaining knowledge of functional areas, company policies, and procedures.
• Providing feedback to management concerning possible problems or areas of improvement.
• Making recommendations to implement improved processes.
• Performing other duties as assigned by management.

Skills

Communication skills

Independent work

Computer skills

Ambition to grow

Job description

Account Control Technology is hiring for a Remote Call Center Representative in a work-from-home setup. The role focuses on third-party healthcare collections with communication by telephone and written correspondence, aiming to resolve unpaid accounts.

Candidates should have experience in healthcare collections, be self-motivated, and possess strong communication and computer skills. The position offers paid training, team support, growth opportunities, and a comprehensive benefits package.