Remote Collections Associate – Earn Commission & Grow fast

Transworld Systems Inc.; Albuquerque (NM); Remote; USD 21,000 - 22,000; Full time

Benefits offered by this job

Remote work

Paid training

Bonus opportunity

Comprehensive benefits

Job summary

Transworld Systems Inc. is seeking a Remote Call Center Representative to join our customer service team. This is a work-from-home role aligned with CST/MST time zones, offering a friendly, team-oriented environment and opportunities to grow.

You'll handle inbound/outbound calls, update account information, and assist delinquent customers in resolving payments. Paid training supports your success, with a monthly commission bonus structure and a comprehensive benefits package.

Qualifications

• Experience in collections, customer service, sales, or retail.
• Positive, friendly demeanor and growth mindset.
• Strong communication skills.
• Proficient computer skills and basic tech savvy.
• Ability to work independently and prioritize tasks.
• Motivation to learn a new skill.

Responsibilities

• Communicate with consumers by telephone and resolve unpaid accounts.
• Provide accurate account updates on computer files.
• Skip tracing to locate contact information.
• Counsel delinquent consumers to meet payment obligations.
• Follow applicable laws, regulations, and policies.
• Adhere to TSI policies and procedures.
• Maintain knowledge of company policies.
• Provide feedback to management on improvements.
• Suggest process improvements.
• Perform other duties as assigned.

Skills

Ambition

Collections experience

Positive demeanor

Communication skills

Computer skills

Independent work

Job description

Transworld Systems Inc. is seeking a Remote Call Center Representative to join our customer service team. This is a work-from-home role aligned with CST/MST time zones, offering a friendly, team-oriented environment and opportunities to grow.

You'll handle inbound/outbound calls, update account information, and assist delinquent customers in resolving payments. Paid training supports your success, with a monthly commission bonus structure and a comprehensive benefits package.