Remote Healthcare Case Management Coordinator

CVS Health; West Frankfort (IL); Hybrid; USD 29,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Behavioral Health Case Manager to provide remote healthcare management support with 50-75% travel within South Cook County and surrounding IL areas. The role supports members in coordinating care, reviewing medical necessity, and promoting program efficiency.

Requires a minimum of 2 years in behavioral health or related field and a valid IL license. Bachelor’s or non-licensed master level clinician degree is required. Standard business hours with 40 hours per week.

Qualifications

• Minimum 2 years of experience in behavioral health, social services or human services field.
• Minimum 2 years of case management experience.
• Willing and able to travel up to 50-75% to meet members face to face in South Cook County and surrounding areas.
• Valid Illinois Driver's License

Responsibilities

• Provides comprehensive healthcare management services to facilitate appropriate healthcare treatment, manage costs and improve program efficiency.
• Determines medical necessity/appropriateness and facilitates optimal outcomes.
• Educates/ empowers customers to ensure compliance, satisfaction and advocate for patients.
• Educates/empowers colleagues to enable decision making at appropriate levels.

Skills

Behavioral health

Social services

Case management

Education

Bachelor's degree or non-licensed master level clinician

Tools

Microsoft Office

Excel

Job description

CVS Health is seeking a Behavioral Health Case Manager to provide remote healthcare management support with 50-75% travel within South Cook County and surrounding IL areas. The role supports members in coordinating care, reviewing medical necessity, and promoting program efficiency.

Requires a minimum of 2 years in behavioral health or related field and a valid IL license. Bachelor’s or non-licensed master level clinician degree is required. Standard business hours with 40 hours per week.