Remote Healthcare Billing Insurance Specialist

Peachtree Careers; Marshfield (WI); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Peachtree Careers in Marshfield, WI is seeking a Healthcare Customer Service Representative (AR) to deliver exceptional billing and insurance support. You may work from our Marshfield office or remotely, with August training class opportunities.

You will handle inbound and outbound calls, resolve balances, discuss payment options, and navigate multiple systems while aiming to exceed KPIs for calls handled, payments resolved, and call quality.

Qualifications

• Prior call center experience in healthcare CS preferred.
• Familiarity with Artiva, Cerner Soarian; EPIC is a plus.
• Knowledge of medical billing and coding preferred.
• Strong written and verbal communication; professional etiquette.

Responsibilities

• Take calls from patients, law offices, insurance companies to resolve billing issues.
• Make outbound calls to resolve balances on aged accounts.
• Answer complex billing and insurance questions (deductibles, co-insurance, denials).
• Review financial information and recommend payment options.
• Maintain accurate documentation in client systems.

Skills

Call center experience

Healthcare customer service

Clear communication

Typing

Time management

Education

High School Diploma

Tools

Artiva

Cerner Soarian

EPIC

Job description

Peachtree Careers in Marshfield, WI is seeking a Healthcare Customer Service Representative (AR) to deliver exceptional billing and insurance support. You may work from our Marshfield office or remotely, with August training class opportunities.

You will handle inbound and outbound calls, resolve balances, discuss payment options, and navigate multiple systems while aiming to exceed KPIs for calls handled, payments resolved, and call quality.