Remote Healthcare Billing Inquiries Specialist

Apria Healthcare; Nashville (TN); Remote; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

PTO

401(k)

FSAs

Life Insurance

Disability Insurance

Assistance Program

Parental Leave

Domestic Partner Benefits

Well-being Program

Job summary

Accendra Health is seeking a remote Billing Specialist to answer customer inquiries about account status, research balances, and process adjustments and refunds. You will ensure accurate entry in the billing system and help resolve outstanding amounts in a compliant manner.

This US-based role offers an hourly wage between $17.00 and $21.50, with final compensation depending on experience, skills, and location.

Qualifications

• Education and/or experience: High school diploma and at least 1 year related experience.
• Strong communication and problem-solving skills essential.
• Proficiency with MS Office and basic billing systems.

Responsibilities

• Responds to customer inquiries about account status via phone, mail, email, or online.
• Researches accounts and resolves billing concerns for unpaid balances.
• Prepare adjustments, write-offs or refunds as needed.
• Process payments and resubmit patient statements; pursue unpaid balances.
• Maintain accurate entry of activity in the billing system.

Skills

Customer Service

Collections

Medical experience

Business Acumen

Problem Solving

Communication Proficiency

Personal Effectiveness

Education

High school diploma

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health is seeking a remote Billing Specialist to answer customer inquiries about account status, research balances, and process adjustments and refunds. You will ensure accurate entry in the billing system and help resolve outstanding amounts in a compliant manner.

This US-based role offers an hourly wage between $17.00 and $21.50, with final compensation depending on experience, skills, and location.