Remote Healthcare Billing & Collections Associate

Accendra Health; Montgomery (AL); Remote; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off plan

401(k) Plan

Flexible Spending Accounts

Basic life insurance

Disability coverage

Assistance Program

Paid parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health is hiring a billing representative who will service customer needs by accurate account billing, ensuring timely remittance and prompt issue resolution regarding account integrity. The role includes following up with payers to maintain steady cash flow and handling customer inquiries with professional communication.

Ideal candidates will be proficient in medical terminology, HCPC/ICD-9 codes, and ERP documentation, with strong MS Office skills and attention to detail to ensure

Qualifications

• Excellent communication via phone and email.
• Ability to read and follow written instructions.
• Identify and resolve customer billing issues.
• Follow up with payers to ensure cash flow.
• Edit and resubmit claims for payment.
• Document activities accurately in ERP system.

Responsibilities

• Service customer needs by billing accounts accurately.
• Assure timely remittance and act on issues with account integrity.
• Follow up with payers to facilitate uninterrupted cash flow.
• Handle customer collection calls and inquiries.
• Ensure billing activity is handled correctly and compliant.
• Prepare and review claims for submission to insurances.

Skills

Communication

Phone etiquette

Reading/comprehension

Customer service

Billing

Claims processing

Medical terminology

HCPC/ICD-9 codes

ERP usage

MS Office

Tools

ERP system

Microsoft Office

Job description

Accendra Health is hiring a billing representative who will service customer needs by accurate account billing, ensuring timely remittance and prompt issue resolution regarding account integrity. The role includes following up with payers to maintain steady cash flow and handling customer inquiries with professional communication.

Ideal candidates will be proficient in medical terminology, HCPC/ICD-9 codes, and ERP documentation, with strong MS Office skills and attention to detail to ensure