Remote Patient Billing & Collections Specialist

Accendra Health; Charleston (WV); Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401(k) plan

Flexible Spending Accounts

Basic life insurance

Short/long-term disability

Accident insurance

Well-being programs

Parental leave

Domestic partner benefits

Job summary

Accendra Health is seeking a Billing Representative to service customer accounts and ensure timely remittance. You will resolve billing issues, read and follow instructions, and communicate with payers to keep cash flow steady.

The role requires proficient MS Office and ERP usage, with a focus on accurate claim preparation, submission, and ongoing account support across remote US operations.

Qualifications

• Strong communication and phone etiquette.
• Ability to read, understand and follow instructions.
• Proficient in Microsoft Office and ERP systems.
• Experience with medical billing, payer follow-up and claims processing.

Responsibilities

• Service customer account needs and ensure timely remittance.
• Take action on issues involving account integrity.
• Follow up with payers to facilitate uninterrupted cash flow.

Skills

Excellent communication

Phone etiquette

Instruction following

Microsoft Office

ERP system

Medical billing

Payer follow-up

Claims processing

Detail orientation

Tools

ERP system

Job description

Accendra Health is seeking a Billing Representative to service customer accounts and ensure timely remittance. You will resolve billing issues, read and follow instructions, and communicate with payers to keep cash flow steady.

The role requires proficient MS Office and ERP usage, with a focus on accurate claim preparation, submission, and ongoing account support across remote US operations.