Healthcare Billing & Collections Specialist

Byram Healthcare Centers Inc; Downers Grove (IL); Presencial; USD 45.674.000 - 48.804.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

401(k)

Paid time off

Flexible Spending Accounts

Life insurance

Disability insurance

Parental leave

Domestic partner benefits

Well-being programs

Descripción de la vacante

Accendra Health is seeking a Customer Billing Representative to service customer accounts, ensure timely remittance, and coordinate with payers to maintain uninterrupted cash flow. The position requires high school diploma, 1+ year of customer service, and proficiency with Microsoft Word, Excel, and Outlook; familiarity with medical terminology and HCPC/ICD-9 codes is a plus.

Primary duties include resolving billing inquiries, editing and resubmitting claims, and documenting activities in ERP

Formación

• High school diploma or equivalent.
• 1+ years of customer service or related experience.
• Proficiency with Microsoft Word, Excel and Outlook.
• Provide feedback to Group Team Lead, Supervisor and Manager regarding issues regarding accounts.
• Conducts routine tasks as directed; works under clearly defined guidelines.

Responsabilidades

• Service customer accounts and ensure timely remittance.
• Follow up with payers to facilitate uninterrupted cash flow.
• Read, understand and follow oral and written instructions; answer questions from customers and insurers.
• Identify and resolve patient billing complaints.
• Edit and resubmit claims for payment.
• Prepare and review clean claims for submission to insurers electronically or by paper.
• Document activities in ERP system in an efficient, accurate and timely manner.
• Ensure billing activity is handled correctly.
• Provide feedback to Group Team Lead regarding issues regarding accounts.

Conocimientos

Customer service

Communication skills

MS Office

ERP system

Medical terminology

Claims processing

Attention to detail

Educación

High school diploma

Herramientas

Microsoft Office

Descripción del empleo

Accendra Health is seeking a Customer Billing Representative to service customer accounts, ensure timely remittance, and coordinate with payers to maintain uninterrupted cash flow. The position requires high school diploma, 1+ year of customer service, and proficiency with Microsoft Word, Excel, and Outlook; familiarity with medical terminology and HCPC/ICD-9 codes is a plus.

Primary duties include resolving billing inquiries, editing and resubmitting claims, and documenting activities in ERP