Remote Medical Billing & Collections Specialist

Accendra Health; Raleigh (NC); Remote; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision care

401(k) Plan

Paid time off

Flexible Spending Accounts

Basic life insurance

Disability coverage

Accident insurance

Teammate Assistance Program

Paid parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health is seeking a Billing Specialist to service customer accounts and ensure timely remittance. You will collaborate with payers, resolve billing issues, and maintain claim accuracy to support uninterrupted cash flow.

Responsibilities include handling inquiries from patients and insurers, editing and resubmitting claims, and documenting activities in the ERP system using Word and Outlook. Remote-friendly role with healthcare focus.

Qualifications

• Strong communication and phone/email etiquette are required.
• Ability to read and follow written instructions accurately.
• Experience handling billing inquiries and resolving complaints.
• Familiarity with medical terminology and insurance coding (HCPC/ICD-9).
• Experience documenting activities in ERP and Microsoft Office tools.

Responsibilities

• Service customer billing needs and ensure timely remittance.
• Follow up with payers to maintain cash flow.
• Answer questions from customers and insurers accurately.
• Identify and resolve patient billing issues and disputes.
• Edit and resubmit claims for payment when needed.
• Prepare clean claims for submission to insurances (electronic or paper).
• Document activities timely in the ERP system.
• Provide feedback to leadership on account issues.

Skills

Communication skills

Phone etiquette

Email etiquette

Reading comprehension

Billing inquiries

Customer collections

Medical terminology

Insurance coding

Tools

ERP system

Microsoft Word

Microsoft Outlook

Job description

Accendra Health is seeking a Billing Specialist to service customer accounts and ensure timely remittance. You will collaborate with payers, resolve billing issues, and maintain claim accuracy to support uninterrupted cash flow.

Responsibilities include handling inquiries from patients and insurers, editing and resubmitting claims, and documenting activities in the ERP system using Word and Outlook. Remote-friendly role with healthcare focus.