Remote Healthcare Application Analyst - AthenaOne

Entertimeonline; Durham (NC); Remote; USD 90,000 - 110,000; Full time

Job summary

EmergeOrtho’s Corporate IT Team is seeking an Application Analyst focused on Business and Clinical Applications to support providers and staff. You will work with the orthopedic team to optimize workflows, troubleshoot, and integrate AthenaOne EHR/PM with other systems.

The role requires healthcare IT experience, strong communication, and the ability to manage multiple tasks in a remote setting. Training and collaboration with vendors are part of the duties.

Qualifications

• Bachelor’s degree in computer science, information systems, health informatics, or related field or 4 years equivalent experience as an Application Analyst in the Healthcare industry.
• Minimum of two years of experience in supporting clinical or operational applications in a health care setting.
• Experience in supporting orthopedic applications is preferred.

Responsibilities

• Analyze, design, configure, test, implement, and maintain the orthopedic applications, such as AthenaOne EHR/PM, digital imaging (DI), and patient portal systems
• Provide end-user training, support, and troubleshooting for the orthopedic applications, and elevate issues as needed
• Monitor and evaluate the orthopedic applications’ performance, usability, and compliance, and recommend enhancements or modifications as needed
• Document and update the orthopedic applications’ policies, procedures, workflows, and configurations
• Coordinate with other IT staff, vendors, and external partners to ensure the interoperability, security, and reliability of the orthopedic applications
• Participate in IT projects related to the orthopedic program, such as system upgrades, migrations, integrations, or conversions
• Stay abreast of the latest trends, developments, and best practices in orthopedic technology and inform the orthopedic team of any relevant changes or opportunities
• Keep the Service Desk Support database and ticketing system updated daily

Skills

Problem solving

Communication skills

Independent worker

Team collaboration

Healthcare applications knowledge

Education

Bachelor’s degree in Computer Science/Information Systems/Health Informatics or related field

Tools

AthenaOne EHR/PM

Job description

EmergeOrtho’s Corporate IT Team is seeking an Application Analyst focused on Business and Clinical Applications to support providers and staff. You will work with the orthopedic team to optimize workflows, troubleshoot, and integrate AthenaOne EHR/PM with other systems.

The role requires healthcare IT experience, strong communication, and the ability to manage multiple tasks in a remote setting. Training and collaboration with vendors are part of the duties.