Remote Healthcare AI Implementation Lead

aidocmedical; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Stock options

Medical, dental, and vision benefits

401(k) with company match

Life insurance

Disability coverage

Flexible time off

Job summary

aidocmedical is seeking an Implementation Manager to lead end-to-end delivery projects for a healthcare AI platform used across numerous medical centers. You will own onboarding, expansion, and upgrades, coordinating architecture discussions, integrations with third‑party applications, and go-lives.

This role is the technical face of R&D to clients, driving data‑driven decisions and feature rollouts. You will work with Product, Customer Success, and Sales to design offerings and ensure customer

Qualifications

• Bachelor's degree in Engineering or equivalent technical certifications.
• At least four years of customer-facing or technical-operations experience with customers in US/EU markets.
• Healthcare IT experience; radiology IT systems (PACS/RIS, dictation, EMR) advantageous.
• Proven ability to work with data and make data-driven decisions.
• Structured thinker with track record of driving technical projects to completion.
• Excellent written and verbal communication skills.
• Willingness to travel 1–3 days per month as needed.

Responsibilities

• Lead and manage delivery projects onboarding new customers and expanding/upgrading existing ones.
• Serve as the key technical stakeholder during implementation, covering architecture discussions with customer IT teams and go-lives.
• Build strong relationships with customer technical teams as the first point of contact for R&D.
• Make data-driven conclusions to optimize the technical setup and performance of the solution.
• Design creative product offerings that leverage platform capabilities with customer context.
• Partner with Product to gather requirements and collaborate with Customer Success and Sales.

Skills

Customer-facing experience

Data-driven decisions

Communication skills

Structured thinking

Willing to travel

Education

Bachelor's degree in Engineering

Technical certifications

Tools

PACS

RIS

EMR

Job description

aidocmedical is seeking an Implementation Manager to lead end-to-end delivery projects for a healthcare AI platform used across numerous medical centers. You will own onboarding, expansion, and upgrades, coordinating architecture discussions, integrations with third‑party applications, and go-lives.

This role is the technical face of R&D to clients, driving data‑driven decisions and feature rollouts. You will work with Product, Customer Success, and Sales to design offerings and ensure customer