Remote Health Support Rep (Temp-to-Hire) – NM/TX/AZ/OK

UnityBPO, Inc.; New Mexico; Hybrid; USD 15,000 - 21,000; Full time

Benefits offered by this job

Remote work from NM/TX/AZ

Career growth and certifications

Official training provided

Job summary

UnityBPO, Inc. is hiring a Temp-to-Hire Customer Service Representative for a fully remote position. The role requires residency in NM, TX, OK, or AZ and pays $13 per hour for a 3–6 month assignment with potential for full-time conversion.

You will assist patients with healthcare portal questions, documentation, and non-clinical support, following established procedures. Responsibilities include handling incoming calls, gathering information via scripts, creating tickets, and maintaining

Qualifications

• Excellent verbal communication skills.
• Basic computer and data entry skills.
• Strong attention to detail.
• Ability to follow written procedures and scripts.
• Dependable and punctual.
• Customer service experience preferred but not required.

Responsibilities

• Provide first-level customer service support following scripted guidelines.
• Document and create simple support tickets in the system.
• Record customer details and service requests accurately.
• Escalate calls to appropriate internal teams when needed.
• Maintain confidentiality and professionalism on every call.

Skills

Verbal communication

Computer skills

Attention to detail

Procedural compliance

Dependability

Customer service experience

Education

High School diploma or GED

Job description

UnityBPO, Inc. is hiring a Temp-to-Hire Customer Service Representative for a fully remote position. The role requires residency in NM, TX, OK, or AZ and pays $13 per hour for a 3–6 month assignment with potential for full-time conversion.

You will assist patients with healthcare portal questions, documentation, and non-clinical support, following established procedures. Responsibilities include handling incoming calls, gathering information via scripts, creating tickets, and maintaining