Remote Health Benefits & Rx Customer Service Rep

Recruit Monitor; Tulsa (OK); Remote; USD 30,000 - 40,000; Full time

Job summary

A customer service provider is seeking a Customer Service Representative to work from home in Tulsa, Oklahoma. The role involves responding to client inquiries about prescriptions and benefits. Candidates must have a high school diploma and at least one year of customer service experience. Proficiency in computer systems and Microsoft Office is required. Flexible scheduling is offered, and candidates must have a dedicated workspace with a high-speed internet connection.

Qualifications

• Must have a High School Diploma or GED or equivalent work experience.
• 1+ years of customer service experience over the phone.
• Ability to navigate and learn complex computer systems.

Responsibilities

• Respond to inbound calls from clients on benefit eligibility and prescription questions.
• Guide customers on prescription benefits and claims.
• Make outgoing calls on prescription orders and payment issues.

Skills

Customer service experience

Computer proficiency

Communication skills

Ability to navigate Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

A customer service provider is seeking a Customer Service Representative to work from home in Tulsa, Oklahoma. The role involves responding to client inquiries about prescriptions and benefits. Candidates must have a high school diploma and at least one year of customer service experience. Proficiency in computer systems and Microsoft Office is required. Flexible scheduling is offered, and candidates must have a dedicated workspace with a high-speed internet connection.