Remote Health Plan Ops & Client Growth Associate

Twinhealth; United States; Remote; USD 95,000 - 105,000; Full time

Benefits offered by this job

Remote work

Equity opportunity

Unlimited vacation

Paid parental leave

Employer sponsored healthcare

Job summary

Twin Health is seeking a detail-oriented Client Growth & Success Operations Associate - Health Plans to support the AVP of Client Success by operationalizing a large health plan partnership across multiple lines of business and employer groups. You will own the operational backbone, ensure accurate data, and drive renewal lifecycle processes.

This remote US role requires strong organization, data management, and cross-functional collaboration to connect health plan strategy with operational

Qualifications

• Experience in client success operations or program coordination.
• Strong organizational and analytical skills with multiple data sources.
• Attention to detail with accuracy and follow-through.
• Clear written and verbal communication, professional tone.

Responsibilities

• Coordinate operational processes and calendars for health plan partnerships.
• Maintain source-of-truth data across Salesforce and tracking tools.
• Prepare recurring reports and monitor renewal timelines and actions.
• Support cross-functional teams to drive execution and issue resolution.
• Assist with ad hoc operational needs and process improvements.

Skills

Attention to detail

Organizational skills

Communication

Cross-functional collaboration

Healthcare operations

Education

Bachelor's degree

Tools

Salesforce

Jira

Zendesk

Job description

Twin Health is seeking a detail-oriented Client Growth & Success Operations Associate - Health Plans to support the AVP of Client Success by operationalizing a large health plan partnership across multiple lines of business and employer groups. You will own the operational backbone, ensure accurate data, and drive renewal lifecycle processes.

This remote US role requires strong organization, data management, and cross-functional collaboration to connect health plan strategy with operational