Remote Health Insurance Support Specialist

Morley; Kentucky; Remote; USD 17,000 - 22,000; Full time

Benefits offered by this job

Full-time role with benefits

Paid time off

Training provided

Leadership development program

Job summary

Morley is hiring for a remote, Georgia-resident customer service role focused on health insurance inquiries. The position handles benefits, eligibility and payments via phone and email, with a steady call volume and required documentation of interactions.

Training is provided and there is a leadership development program available. The role offers full-time employment with benefits, paid time off and a structured schedule.

Qualifications

• Clear written and verbal communication skills.
• Empathy and dependability.
• Strong listening, organization and time management.

Responsibilities

• Research and answer questions about benefits, eligibility, payments and related issues.
• Provide accurate information to customers, managers and clients.
• Document each interaction in the tracking system.
• Route or escalate inquiries as needed.
• Communicate policies and benefit details clearly.

Skills

Clear communication

Empathy

Active listening

Time management

Microsoft Office

Typing speed 30 WPM

Job description

Morley is hiring for a remote, Georgia-resident customer service role focused on health insurance inquiries. The position handles benefits, eligibility and payments via phone and email, with a steady call volume and required documentation of interactions.

Training is provided and there is a leadership development program available. The role offers full-time employment with benefits, paid time off and a structured schedule.