Remote Health Insurance Support Specialist

Talentify; Brea (CA); Remote; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid Training

Full-Time role

PTO

401K Match

ICHRA

Work from home

Job summary

Vimo is hiring Remote Customer Service Representatives to join our elite teams. This full-time/seasonal role offers $17.00–$19.00 per hour with performance incentives, and the chance to work from home while helping people enroll in health insurance.

Training is provided, and employees enjoy benefits such as PTO, 401K match, ICHRA, and remote work flexibility. Spanish bilingual is a plus.

Qualifications

• Moderate to advanced computer skills.
• Excellent verbal and written communication skills.
• Comfortable working from home.
• Self-motivated and success-driven.

Responsibilities

• Inbound/Outbound Calls
• Deliver the highest level of customer service experience consistently
• Manage customer accounts and provide technical support
• Application Data Entry
• Online chat inquiries as assigned
• Interpret and follow defined procedures and policies
• Creative problem-solving skills
• Flexibility and adaptability to changing projects and updates
• Time and task management (multitasking and task prioritization)
• Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
• Adhere to regulated guidelines for communications via all channels

Skills

Computer skills

Verbal & written communication

Self-motivation

Home office setup

Tools

CRM systems

Job description

Vimo is hiring Remote Customer Service Representatives to join our elite teams. This full-time/seasonal role offers $17.00–$19.00 per hour with performance incentives, and the chance to work from home while helping people enroll in health insurance.

Training is provided, and employees enjoy benefits such as PTO, 401K match, ICHRA, and remote work flexibility. Spanish bilingual is a plus.