Remote Health Insurance Enrollment Specialist

Paycom - ATS; Richmond (VA); Remote; USD 48,712,000 - 53,010,000; Full time

Benefits offered by this job

Paid Training

Work from home

PTO

401(k) Match

ICHRA

Performance incentives

Job summary

Vimo is hiring Remote Customer Service Representatives in the Richmond, VA area. The full-time/seasonal roles offer hourly pay of $17.00–$18.50 with performance incentives.

Training lasts 3 weeks and is conducted remotely from a private workspace, with required equipment and a stable internet connection. Responsibilities include handling inbound/outbound calls, account management, technical support, and online chat inquiries while maintaining high service standards and adherence to procedures.

Qualifications

• Moderate to advanced computer skills and ability to learn new technology.
• Excellent verbal and written communication skills; professional demeanor.
• Comfortable working from home with a private workspace.
• Self-motivated and results-driven; reliable in a remote setting.

Responsibilities

• Inbound/Outbound Calls.
• Deliver the highest level of customer service consistently.
• Manage customer accounts and provide technical support.
• Application Data Entry.
• Online chat inquiries as assigned.
• Interpret and follow defined procedures and policies.
• Creative problem-solving and adaptability to changing projects.
• Time and task management and ability to multitask.
• Extensive self-study, training, and testing during onboarding.
• Adhere to regulated guidelines for communications via all channels.

Skills

Computer skills

Tech-savvy

Professionalism

Communication skills

Work from home

Self-motivation

Tools

CRM systems

Job description

Vimo is hiring Remote Customer Service Representatives in the Richmond, VA area. The full-time/seasonal roles offer hourly pay of $17.00–$18.50 with performance incentives.

Training lasts 3 weeks and is conducted remotely from a private workspace, with required equipment and a stable internet connection. Responsibilities include handling inbound/outbound calls, account management, technical support, and online chat inquiries while maintaining high service standards and adherence to procedures.